Shipping Information

Shipping Information & Details

To ensure you have clear visibility into delivery timelines, methods, and costs, we’ve detailed our shipping options for all supported regions below. Whether you’re ordering poultry feed, coop supplies, or equipment, these guidelines will help you choose the best shipping method for your needs.
 
🌍 Shipping Destinations, Methods & Timelines
We partner with trusted logistics providers to offer reliable shipping to the following regions. Delivery times are estimates and may vary slightly due to customs processing, weather, or peak seasons (e.g., holiday periods).
1. United States
Covering all 50 states, including Alaska and Hawaii (additional remote area handling time may apply).
 
  • Standard Shipping:
    • Delivery: 7–20 business days
    • Suitable for: Large or heavy items (e.g., metal chicken coops, bulk feed bags) where cost savings matter more than speed.
    • Notes: Ships from our U.S. regional warehouses (California, Texas, New York) to minimize transit time.
  • Fast Shipping:
    • Delivery: 5–12 business days
    • Suitable for: Urgent orders (e.g., replacement parts, seasonal supplies) or smaller items (e.g., nesting boxes, feed supplements).
    • Notes: Prioritized handling to reduce transit time; includes tracking updates via email.
2. Europe
Including: Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
  • Standard Shipping:
    • Delivery: 12–25 business days
    • Suitable for: Bulk orders (e.g., 1-ton feed pallets, multiple coop kits) for commercial farms or large-scale backyard setups.
    • Notes: Departs from our Rotterdam (Netherlands) hub; customs clearance is streamlined for EU member states.
  • Fast Shipping:
    • Delivery: 8–12 business days
    • Suitable for: Time-sensitive orders (e.g., disease prevention supplies, breeding equipment) or small parcels.
    • Notes: Prioritized for faster transit; delivered via local couriers after arriving at major hubs (Frankfurt, Paris, Madrid)
3. Australia
Covering all major cities and regional areas (remote outback locations may add 2–3 days).
  • Standard Shipping:
    • Delivery: 7–16 business days
    • Suitable for: Heavy equipment (e.g., automatic feeders, climate-controlled coops) with lower urgency.
    • Notes: Ships from Singapore to Sydney/Melbourne ports; includes inland delivery to your address.
  • Fast Shipping:
    • Delivery: 5–10 business days
    • Suitable for: Smaller, urgent items (e.g., vitamins, predator deterrents) or last-minute orders.
    • Notes: Expedited handling; tracked door-to-door delivery from Sydney or Brisbane.
4. Canada
Including all provinces (Northern territories may have extended timelines).
  • Standard Shipping:
    • Delivery: 10–20 business days
    • Suitable for: Large orders (e.g., winterized coops, bulk organic feed) where cost is a priority.
    • Notes: Crosses from U.S. warehouses (Buffalo, Seattle) to Canadian ports (Vancouver, Montreal) before final delivery.
  • Fast Shipping:
    • Delivery: 8–12 business days
    • Suitable for: Urgent supplies (e.g., first-aid kits, nesting materials) or small parcels.
    • Notes: Expedited through Toronto or Vancouver hubs; includes customs clearance support.
🚚 Shipping Fees & Payment
  • Standard Shipping:
    • Free for all destinations except New Zealand.
    • New Zealand standard shipping: A flat fee of $75 USD applies (covers port handling and inland delivery).
  • Fast Shipping:
    • A small additional fee is charged, calculated based on:
      • Destination country (e.g., $15–25 USD for U.S./Canada; $30–50 USD for Europe; $40–60 USD for Asia).
      • Package weight and dimensions (heavier items = slightly higher fees).
    • The exact fast shipping cost will be automatically calculated and displayed at checkout, along with the estimated delivery time, once you enter your full shipping address.
📌 Important Notes
  • Tracking: All shipments include tracking numbers, which are sent via email once your order departs our warehouse.
  • Customs & Duties: Import duties, taxes, or fees imposed by your country’s customs office are the responsibility of the recipient. We recommend checking your local customs regulations for poultry-related products.
  • Order Changes: If you need to modify your shipping method after placing an order, contact us within 24 hours at info@cooprun.com—changes may not be possible once the order is processed.
For further questions about shipping (e.g., remote area delivery, order tracking), reach out to our support team at info@backyards-sun.com. We’re happy to assist!